Privacy Policy

1. Introduction

ClariX Core ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Service.

2. Information We Collect

We collect information you voluntarily provide to us and information collected automatically:

Voluntarily Provided Information:

• Email address (for account creation and access)
• Name and organization (optional)
• Payment information (processed through Paddle)
• Communication preferences

Automatically Collected Information:

• Usage data and decision framework interactions
• Device information and IP address
• Browser type and operating system
• Pages visited and time spent on each page
• Referrer information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process payments and send billing information
• Send you service-related announcements and updates
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraud and security issues
• Comply with legal obligations and enforce our agreements

4. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using SSL/TLS protocols and at rest using AES-256 encryption. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

5. Payment Information

Payment processing is handled by Paddle, our authorized payment processor. We do not store your credit card information on our servers. Paddle is PCI DSS compliant and maintains the highest security standards for payment data. Please refer to Paddle's Privacy Policy for information about how they handle your payment information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you use our Service. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our Service.

7. Third-Party Services

We may use third-party services to assist us in operating our website and conducting our business. These third parties may have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your information.

8. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us. We will comply with deletion requests within 30 days, except where retention is required by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict processing of your information
• Right to data portability
• Right to opt-out of marketing communications

To exercise these rights, please contact us at privacy@clarixcore.com.

10. GDPR Compliance

If you are located in the European Union, United Kingdom, or other jurisdictions with similar data protection laws, we comply with the General Data Protection Regulation (GDPR) and similar regulations. We process your personal information based on your consent and our legitimate business interests. You have the right to withdraw consent at any time.

11. CCPA Compliance

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.

12. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

13. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Service, you consent to the transfer of your information to countries outside your country of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Service after such modifications constitutes your acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@clarixcore.com

We will respond to your inquiry within 30 days.